Who We Are
Zhengzhou Zhongxin Grinding Wheel operates this website at https://shalun.net. We provide grinding wheel products, product information, quotation services, and customer support for visitors and customers worldwide.
Information We Collect
When you contact us, request a quote, register an account, or place an order, we may collect information such as your name, email address, phone number, company name, address, product requirements, account details, and order-related information.
We may also collect technical information such as your IP address, browser type, device information, referring pages, and website usage data to help keep the website secure and improve user experience.
How We Use Your Information
We use your information to respond to inquiries, provide quotations, process orders, manage your account, deliver customer support, improve our products and services, prevent fraud or abuse, and comply with legal or regulatory obligations.
Account Registration
If you create an account, we store the personal information you provide in your user profile. You can view and edit your account information from the My Account page. Site administrators can also view and edit this information when needed for support, security, or account management.
Cookies
Our website may use cookies to support login sessions, shopping cart functionality, security checks, analytics, and general website performance. You can control or delete cookies through your browser settings, but some website features may not work properly without them.
Payments and Orders
If payment or checkout services are used, payment-related data may be processed by third-party payment providers. We do not store full payment card details on this website unless explicitly handled by a compliant payment service provider.
Who We Share Your Data With
We do not sell your personal information. We may share necessary information with service providers that help us operate the website, process payments, deliver emails, manage orders, prevent fraud, or provide customer support. These providers are expected to protect your information and use it only for the services they provide to us.
How Long We Keep Your Data
We keep personal information only for as long as necessary for the purposes described in this policy, including account management, customer support, business records, security, and legal compliance.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal, security, and business record requirements. To make a request, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at root@shalun.net.
Last updated: May 8, 2026.